Privacy Policy

Last Updated: August 3, 2026

Introduction

Plumtruss (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding the personal information you provide when visiting our website. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information when using our website. By accessing or using this website, creating an account, or submitting information through our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We collect information that you voluntarily provide, as well as certain information that is collected automatically when you visit our website.

Information You Provide

You may provide personal information when you:

  • Submit a contact form
  • Create or manage a user account
  • Log in to access protected website content such as educational materials
  • Request information about our products or services

Depending on your interaction with our website, we may collect information such as:

  • Name
  • Email address
  • Username
  • Password (stored securely in encrypted form)
  • Contact information
  • Account information
  • Any information you choose to include in messages submitted through our contact form

Please provide only the information necessary to access website features or communicate with us.

User Accounts and Protected Content

Our website uses Ultimate Member to provide user account functionality and restrict access to certain protected materials. When you create an account, we collect and store information necessary to manage your account and provide access to protected content. Account information may be used to:

  • Create and manage your user account
  • Authenticate users
  • Provide access to restricted content
  • Communicate regarding your account
  • Maintain website security

You are responsible for maintaining the confidentiality of your login credentials and should not share your username or password with others.

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Pages visited
  • Date and time of your visit
  • Referring website
  • General geographic location
  • Website usage statistics

This information helps us understand how visitors use our website, improve website performance, and maintain website security.

How We Use Your Information

We use the information we collect to:

  • Respond to inquiries
  • Manage user accounts
  • Provide access to protected content
  • Communicate with users regarding account-related matters
  • Improve our website and user experience
  • Monitor website performance
  • Maintain website security
  • Comply with applicable legal obligations

We do not sell or rent your personal information.

Contact Forms

When you submit a contact form, we use the information you provide solely to respond to your inquiry, provide requested information, and communicate with you regarding our products or services.

Google Analytics

Our website uses Google Analytics to better understand how visitors interact with our website. Google Analytics may collect information such as:

  • Pages viewed
  • Time spent on the website
  • Browser and device information
  • General geographic location
  • Referral sources
  • Website interactions

This information is collected in an aggregated manner and is used to improve website performance and user experience. Google Analytics uses cookies to collect this information. If you decline analytics cookies through our cookie consent tool, Google Analytics tracking will not be enabled.

Askismet

We collect information about visitors who comment on Sites that use our Akismet Anti-spam service. The information we collect depends on how the User sets up Akismet for the Site, but typically includes the commenter’s IP address, user agent, referrer, and Site URL (along with other information directly provided by the commenter such as their name, username, email address, and the comment itself).

Cookies

Our website uses cookies and similar technologies to provide website functionality, manage user accounts, and understand website usage. The cookies used on our website generally fall into the following categories:

  • Necessary Cookies – Required for website functionality, user authentication, account login, security, and access to protected content.
  • Functional Cookies – Remember user preferences and improve your browsing experience.
  • Analytics Cookies – Help us understand website traffic and visitor behavior through Google Analytics. You may manage your cookie preferences through our cookie consent tool or your browser settings. Disabling certain cookies may affect website functionality, including account login features.

Information Sharing

We do not sell, rent, or trade your personal information. We may share information with trusted third-party service providers that assist us in operating our website and providing our services, including:

  • Website hosting providers
  • Ultimate Member
  • Google Analytics
  • Website maintenance and technical support providers

These service providers receive only the information necessary to perform their services on our behalf and are expected to protect your information. We may also disclose information when required by law or when necessary to protect our legal rights.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information submitted through our website. While we strive to protect your information, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only for as long as necessary to:

  • Maintain user accounts
  • Provide access to protected content
  • Respond to inquiries
  • Maintain business records
  • Comply with legal obligations
  • Resolve disputes and enforce our agreements

When account information is no longer needed, it may be securely deleted.

Third-Party Websites

Our website may contain links to third-party websites for your convenience. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies before providing personal information.

Children’s Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children through our website.

Your Privacy Rights

Depending on applicable law, you may have certain rights regarding your personal information, including the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of your personal information where permitted by law
  • Request removal of your user account
  • Withdraw consent where processing is based on consent
  • Ask questions regarding how your information is collected and used

To exercise these rights, please contact us using the information below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with an updated “Last Updated” date.

Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact us.

Plumtruss

Phone: 820-203-3909

Email: mail@plumtruss.com